Shipping / Returns

DELIVERY INFORMATION

We ship all over the World. If you are looking for shipping to Europe, Africa, Asia, or Oceania go to our EU website here. If you are looking for shipping to Australia or New Zealand, go to our Australian website here.

We ship to South and North America from our Warehouse in Texas in the US.

During the holiday season, delivery times may be longer than usual. For the latest order cutoff dates to receive your Vacier pieces in time for Christmas and New Year, please refer to our holiday shipping cutoff dates page.

AMERICAN SHIPPING (From our America Warehouse)

Tracked Letter	Price
🇺🇸 US: 3-10 Business days	$5.90 / Orders Over $35 - FREE
🇨🇦 Canada: 3-7 Business days	CAD 7.90 / Orders Over CAD 49 - FREE
🌎 Central, South America: 7-45 Business days	$7.90 / Orders Over $35 - FREE
Express Shipping
🇺🇸 US: 1-3 Business Days	$10.90 / Orders Over $35 - $6.90
Signature upon delivery available for all shipping times

98% of our packages arrive on time. However, some packages may still be delayed due to factors out of our control. If you are having any issues with your delivery, don't hesitate to reach out to us.

To process a return or replacement please contact us at care@vacier.com. As soon as a return is received at our warehouse we will automatically process the refund or replacement.

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